Return & Refund Policy
Last updated: June 2026
Returns & exchanges
Since these are all food products, we are unable to accept returns or exchanges once an order has been delivered. We prepare every jar fresh and with care for each order.
Damaged or incorrect orders
If you receive a damaged product, the wrong item, or have a genuine concern about the quality of your order, please contact us on WhatsApp as soon as possible after receiving it.
We will look into every concern personally and work towards a fair resolution. Each case is handled individually with care.
Gifting & preorders
Preorder, bulk, and gifting orders may not be cancelled once preparation has started. If you need to make a change, please contact us as early as possible and we will do our best to accommodate it.
How to reach us
For any order issues or concerns, please message us on WhatsApp or email us directly. We aim to respond personally and resolve every concern with warmth and fairness.